Explore how PIHRA reduced staff time required on renewals, increased renewals prior to lapse, and gained a better understanding of individual members to elevate the membership renewal process overall.
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What you'll learn...
✔️ The benefits of gathering member intent early on in the renewal process. ✔️ How you can reduce staff time on renewals while increasing renewal rates. ✔️ The importance of gathering valuable data on member needs, preferences, and renewal barriers.