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CASE STUDY

PIHRA's Journey to Elevating Membership Renewals

Explore how PIHRA reduced staff time required on renewals, increased renewals prior to lapse, and gained a better understanding of individual members to elevate the membership renewal process overall.

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What you'll learn...

✔️ The benefits of gathering member intent early on in the renewal process. 
✔️ How you can reduce staff time on renewals while increasing renewal rates. 
✔️ The importance of gathering valuable data on member needs, preferences, and renewal barriers.

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